Privacy Policy

1. Introduction

Jnanasiri Educational Institute Private Limited ("we", "us", or "our") operates the website and student portal at this domain. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information. By using our website or submitting any form, you agree to the practices described in this policy.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and date of birth (admission and enquiry forms)
• Academic details such as previous qualifications, board of study, and year of passing
• Parent or guardian contact details
• Identity and academic documents uploaded during the admission process (Aadhaar, marksheets, passport photo, etc.)
• Payment information processed through our payment gateway (we do not store card details; payments are handled by Razorpay)
• Login credentials for the student portal (passwords are stored as one-way hashes and are never readable)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process your admission application and communicate its status
• To respond to your enquiries and provide counselling support
• To manage your student portal account and deliver study materials and test access
• To process fee payments and send payment confirmations
• To send important notices related to your program, examinations, or account
• To comply with legal obligations under applicable Indian laws

4. Sharing of Information

We do not sell, rent, or trade your personal information to any third party. We share your information only in the following limited circumstances:

• Partner Universities: Your application and academic details are shared with the relevant partner university for enrolment processing.
• Payment Gateway: Payment transaction details are shared with Razorpay (our payment gateway provider) to process fee payments securely. Razorpay's privacy policy governs the handling of your payment data.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid legal process.

5. Data Storage and Security

Your data is stored on secure servers. Uploaded documents are stored in a non-publicly-accessible directory on our server. We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

6. Cookies

Our website uses session cookies strictly necessary for the student portal login functionality. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, but this will prevent you from logging in to the student portal.

7. Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to our record-retention obligations. Requests can be sent to jnanasiriinstitute@gmail.com.

8. Children's Privacy

Our services are not directed to children under the age of 18 without parental consent. If you believe we have inadvertently collected information from a minor without appropriate consent, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated date. Continued use of our website or portal after changes constitutes acceptance of the updated policy.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

• Email: jnanasiriinstitute@gmail.com
• Phone: +91 9591 593 227
• Address: 162/252, 1st Floor, Magadi Main Road, Sunkadakatte, Bengaluru, Karnataka – 560091